Doc Studio Support Center
Find answers to frequently asked questions or connect directly with our engineering support team.
Does Doc Studio upload my documents to the cloud?
No. Doc Studio Android operates completely offline using on-device document rendering and Storage Access Framework. Doc Studio Web processes files client-side in your browser. Your confidential files are not stored on remote servers.
What file formats can I open and edit?
Doc Studio supports Microsoft Word (.docx), Microsoft Excel (.xlsx), and Adobe PDF (.pdf) documents natively across Web and Android, plus PowerPoint (.pptx) review on the Web.
How does NoteKit interact with my documents?
NoteKit is built natively into Doc Studio so you can record outlines, take meeting notes, or gather research directly alongside your files without needing an external app.
How can I report a bug or request technical support?
You can contact our engineering support team directly by emailing support@onekitlabs.com or submitting an inquiry through our contact portal.
Need Direct Assistance?
Our support team is staffed by engineers who build Doc Studio. Reach out to us for technical assistance or licensing inquiries.